Chirr App LLC ("we", "us", "our"), the legal entity behind Daisy Chain AI, is committed to customer satisfaction. This Refund Policy provides guidance on how we handle refunds, emphasizing fairness and understanding in cases where our service may not meet expectations.
Refund Eligibility: Refunds are available for purchases made on Daisy Chain AI within 14 days of the purchase date.
Request Procedure: To initiate a refund, contact us at josh@daisychainai.com with your purchase details, including the transaction ID, date of purchase, and the reason for the refund request.
Proportional Refunds: For Credits Packs, if any portion has been used, we will refund the remaining balance. For example, if 20% of the Credits Pack has been utilized, you will receive an 80% refund of the purchase price.
Full Refund in Specific Cases: In the event that our service has bugs, faults, or does not perform as advertised, we will offer a full refund of your Credits Pack, irrespective of the usage.
Non-refundable Services: Services or products marked as non-refundable at the time of purchase are not eligible for refunds.
Timeframe: Refunds are processed within a reasonable timeframe after the refund request is approved, typically within 10 business days.
Refund Method: Refunds will be issued using the original method of payment unless otherwise agreed upon.
Policy Updates: We may update this Refund Policy periodically. Customers are encouraged to review it regularly. Continued use of Daisy Chain AI after changes implies acceptance of the revised policy.
For questions or refund requests, please contact us at josh@daisychainai.com.